Tablet
The fastest way for your stores to request support is directly from their Otter tablet
Please press the chat button on the bottom left corner of your tablet screen to chat with an Otter’s customer service team.
Email your issue directly to Otter’s support team; hello@tryotter.com
Chat Line
You can also chat directly with Otter’s CS anytime; https://otter.zendesk.com/hc/en-us