1. Is this issue related to onboarding or POS related?
If yes, please relay your message to the Vela Team and we will try to find a solution.
2. Is this issue related to Otter account setup, Otter tablet issues, billing, or login credential submission?
Please report this issue to Otter
3. If orders are not being received on the tablet?
Please report this issue to Otter
4. If orders are not being sent to the POS?
Please report this issue to Otter
5. If orders are coming into your Otter tablet but not being sent to the POS?
Please report this issue to Otter