Refund (return, customer present)

If you need to refund an amount, you can perform "RETURN" function to refund.

Starting from "Closed Ticket", navigate to the ticket you need to return and press "RETURN

When the "RETURN" windows comes up, choose the items you need to return and press process

A negative ticket will be created, choose the original payment method to process the return.

*Note: It is HIGHLY recommended to use original payment method to process the return